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We offer a Priority 48 hour delivery service Monday – Friday for £9.95 subject to items being in stock and available in mainland UK only. Please note that this service is currently suspended.
We aim to despatch all orders within 24 hours of receipt. In the event that an item becomes out of stock once you have placed your order we will always email or phone with an estimated delivery date and the option to cancel your order if you would rather not wait until new stock arrives. Similarly, if your order is likely to be delayed for any reason, we will of course contact you. We do not substitute other goods if the items you require are not available.
Should your order be urgent please contact us to check availability before placing your order email:firstname.lastname@example.org or call 02084443031 Mon, Wed – Sat 10am – 6pm (we are closed Tuesdays & Sundays during lockdown)
We are happy to send small unbreakable items outside of the UK Mainland including worldwide. Please email us with your order (copy and paste your basket contents) and we will come back you the best shipping quote charged at cost.
It's worth mentioning that we recycle all packaging where ever possible. So please be aware that your parcel may contain re-used boxes and packaging, this may not always look pretty but it's functionable and avoids waste and is kinder to the environment.
You can return anything purchased on our website for an exchange or refund for any reason within fourteen days.
Please return the item/s in their original condition / packaging and we will exchange/refund you excluding the postal charges.
If your order arrives damaged please email a photo of your item within 48 hours to email@example.com Where possible and stock permitting we will replace your item, if this is not possible we will refund you.