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For Christmas please note our last guaranteed delivery order date is 17th December 2010
Mainland UK Standard delivery is £5.95 and normally takes 3-5 working days. We aim to deliver as soon as possible but please allow up to 7 days in busy periods.
We offer a Priority 48 hour delivery service Monday – Friday for £9.95 subject to items being in stock and available in mainland UK only.
We aim to despatch all orders within 24 hours of receipt. In the event that an item becomes out of stock once you have placed your order we will always email or phone with an estimated delivery date and the option to cancel your order if you would rather not wait until new stock arrives. Similarly, if your order is likely to be delayed for any reason, we will of course contact you. We do not substitute other goods if the items you require are not available.
Should your order be urgent please contact us to check availability before placing your order email:firstname.lastname@example.org or call 02084443031 Mon – Sat 10am – 6pm
We are happy to send goods outside of the UK Mainland including worldwide. Please email us with your order (copy and paste your basket contents) and we will come back you the best shipping quote charged at cost.
If your order is needed in time for Christmas please ensure that your order is placed by 20th December 2017 and select Express Delvery. Unfortunately during this busy time problems with couriers can arise, we will do our best to dispatch the order straight away but we can not guarantee delivery before Christmas. We can send orders out after the 20th with either of the delivery options but these will not be delivered before Christmas.
It's worth mentioning that we recycle all packaging where ever possible. So please be aware that your parcel may contain re-used boxes and packaging, which avoids waste and is kinder to the environment.
You can return anything for an exchange or refund for any reason within fourteen days.
Please return the item/s in their original condition / packaging and we will exchange/refund you excluding the postal charges